---
title: Case study- Midland County Adult Probation
description: Discover how Midland County Adult Probation uses Atlas to boost engagement, reduce recidivism, and support positive behavioral change.
image: https://changecompanies.net/hubfs/Blog/Banner%20Graphics/Untitled%20design.png
---

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Midland County Adult Probation Case Study | The Change Companies

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# How Midland County Adult Probation uses Atlas to increase engagement and reduce barriers

 A Texas community supervision department leverages [Atlas](https://changecompanies.net/atlas?hsLang=en)'s *Interactive Journaling*® to deliver flexible, accessible programming that reduces violations and supports meaningful behavioral change.

84%

Engagement rate

10+

Hours saved per week per staff member

[Book a Demo](https://changecompanies.net/case-study-midland#book-demo) [Learn More](https://changecompanies.net/atlas?hsLang=en)

![Midland County Adult Probation](https://changecompanies.net/hubfs/Blog/Banner%20Graphics/Untitled%20design.png)

### About Midland County Adult Probation

 Midland County Adult Probation, part of the Community Supervision and Corrections Department (CSCD) in Midland, Texas, serves individuals on community supervision, offering services designed to reduce recidivism and support positive behavioral change. Their team includes licensed counselors, responsivity specialists, and contracted facilitators, all committed to supporting clients through evidence-based interventions tailored to each individual's needs. Across service areas, the department has adopted Atlas—a digital behavioral health platform that integrates *Interactive Journaling*® for virtual program delivery as well as individual counseling sessions.

### Key findings

#### 84% participant engagement rate

Sustained engagement over a 90-day period across virtual programming

#### Significant reduction in violations

Over 50% of participants in a recent class had no further violations after beginning journaling in Atlas

#### 10 hours saved per week

Counseling staff save time through streamlined documentation and insight generation

## Key challenges

 Prior to adopting Atlas, Midland County faced multiple barriers in delivering consistent, accessible, and engaging interventions:

- Logistical barriers: Paper materials were often forgotten, damaged, or lost—especially among participants working long hours in fields like oil and gas.
- Engagement challenges: Participants were sometimes mistrustful or disengaged, showing up unprepared or reluctant to open up.
- Limited visibility into progress: Staff struggled to catch early warning signs of relapse or disengagement, resulting in missed opportunities for early intervention.
- Time-intensive documentation: Counseling staff spent many hours each week preparing notes and reviewing participant work manually.

 As Ashlea White, director of programming and treatment services, described: "Participants are often reserved. They think we're here to get them in trouble. Atlas helps break that barrier—it gives them time to reflect before meeting with us, and it builds trust."

 Your browser does not support the video tag.

## The approach

 Midland County integrated [Atlas](https://changecompanies.net/atlas?hsLang=en) to provide flexible, remote access to *Interactive Journaling*® and personalized support. Their approach included:

- Digital-first delivery: Participants could complete Journal work from anywhere—including at work or at home—at times that fit their schedules.
- Integrated virtual facilitation: Weekly groups were facilitated remotely, and staff reviewed participant progress summaries ahead of time and tailored discussions accordingly.
- Targeted one-on-one support: Participant progress summaries were monitored to offer timely, individualized support and help staff identify participant readiness for change, potential red flags, and opportunities for client goals and needs to be integrated into recovery planning conversations.

 "I can see red flags in their journaling before a relapse happens. I wouldn't catch that with just a UA," explained Max Maurer, Executive Director of Personal Development Seminars (PDS) and a contracted facilitator of Atlas for Midland.

 "We get to meet them where they're at," added responsivity specialist Astrid Murray. "Transportation and time barriers disappear. They can log in at 1am if that's when they're off shift. It keeps them accountable without adding punishment."

 Your browser does not support the video tag.

### Outcomes

 Midland County reports several early successes with Atlas, including:

- 84% participant engagement rate over a 90-day period.
- Significant reductions in technical violations: In a recent class, over 50% of participants had no further violations—particularly fewer positive UAs—after beginning journaling in Atlas.
- Time savings for staff: Counseling staff save an estimated 10 hours per week due to streamlined documentation and insight generation.
- Improved case plan alignment: Staff use journaling content to guide recovery management plans based on clients' real-time self-reflections.
- Increased voluntary use: Participants often explored additional Journals beyond those assigned to continue their growth and development.

 "We've seen clients move from vague responses to meaningful self-reflection. One participant completely transformed in three months," Astrid shared.

 "It's laid out like a conversation with yourself," said Max. "Add in text-to-speech and you're meeting people across literacy levels too."

 "One participant with severe social anxiety used Atlas and virtual counseling to build enough trust to finally join a group," Ashlea added. "That wouldn't have happened otherwise."

 Your browser does not support the video tag.

### The future of programming in Midland

 What surprised the Midland team wasn't just the flexibility or fidelity—but the human outcomes: real shifts in attitude, behavior, and connection.

 "I've seen clients voluntarily dive into more Journals—without being told to—because the questions made them think in new ways," Astrid said. "They start to believe they can change."

 The success has inspired further growth. Participants now have access to the full *Courage to Change* library in Atlas, and Midland is exploring new uses for Atlas across different need areas.

 As Ashlea shared, "Atlas isn't just saving us time. It's giving us the ability to do the work that matters—to listen, engage, and support real transformation."

"

### More case studies

### [![Rising Sun Recovery](https://changecompanies.net/hubfs/Blog/Banner%20Graphics/Rising%20Sun%20recovery%20(3).png) TREATMENT & RECOVERY Rising Sun Recovery How Rising Sun Recovery uses Atlas to support comprehensive treatment and recovery A Georgia-based treatment organization achieves 96% engagement across intensive outpatient programs and recovery housing Read the Case Study](https://blog.changecompanies.net/how-rising-sun-recovery-uses-atlas-to-support-comprehensive-treatment-and-recovery?hsLang=en)

### [![Centre Inc. reentry services](https://changecompanies.net/hubfs/Blog/Banner%20Graphics/Frame%2012%20(2).png) REENTRY SERVICES Centre Inc. How Centre Inc. uses Atlas to individualize services A North Dakota nonprofit transforms reentry services with the Atlas digital platform, achieving 98% engagement while reducing staff burnout. Read the Case Study](https://changecompanies.net/case-study-centre?hsLang=en)

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## See what Atlas could do inside your facility

 Midland County uses [Atlas](https://changecompanies.net/atlas?hsLang=en) to remove transportation and time barriers so participants can complete programming whenever their schedules allow. Tell us a little about your agency, and we'll show you how it could work for yours.

### In your demo, we'll walk you through:

- Digital *Interactive Journaling*® participants can complete from anywhere, with text-to-speech for different literacy levels
- Participant progress summaries that help staff spot red flags and tailor group discussions
- Virtual facilitation and streamlined documentation that save counseling staff time

84%

participant engagement rate at Midland County Adult Probation over a 90-day period

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